Refund Policy
At MISKEEN HELPING FOUNDATION, we are committed to transparency and ensuring that your donations are used in the best possible way. We value the trust you place in us, and as part of our commitment to service, we have outlined the following refund policy.
Donation Refunds:
- Non-Refundable Donations:
- Donations made to support specific programs or initiatives are generally non-refundable once the funds are utilized for the intended purpose.
- Error in Donation:
- If a donation is made in error (e.g., double payment, incorrect amount, etc.), refunds may be processed upon request, provided the request is made within 7 days of the donation.
- How to Request a Refund:
- To request a refund, please contact us via info@miskeenhelpingfoundation.org. Include the donation transaction details, such as the donation amount, date, and payment method.
- Processing Time:
- Refund requests will be reviewed within 5-7 business days of receiving the request, and eligible refunds will be processed within 10-14 business days after approval.
- Conditions for Refunds:
- Refunds will be considered if the donation was made due to incorrect billing, payment processing errors, or unintended donation.
- Donations made through third-party platforms may be subject to the platform’s refund policies.
- Donations to Special Causes:
- Donations made specifically for emergencies or time-sensitive causes will not be eligible for refund once they are transferred to the relevant parties.
For further information or to request a refund, please reach out to MISKEEN HELPING FOUNDATION at info@miskeenhelpingfoundation.org.